$1 = 1 point
200pts = $5 rewards
- birthday gift
- first look at deals and specials
- exclusive offers
FAQ
Got Questions?
How does the Rewards System work?
You earn 1 point for every $1 spent in our stores. You can then redeem these points for free merchandise & discounted Hatch products.
How do I enroll in the program?
How do I access the program and check my balance?
Once enrolled, we will send you texts after every purchase to confirm the number of points that you just earned. The texts also provide a link to your Rewards Wallet. You are always a click away from your points & available rewards and you do not need to remember your password! Just save the text thread mobile number to your contacts. We suggest naming the contact “Hatch Wallet” or “Hatch” so that you can always find it among your text messages.
Why do I have to pay taxes in rewards?
Illinois regulations on Cannabis products have multiple taxes (Medical and Recreational Differ), some of which based on the cost of the product and must be paid by the consumer and listed on the receipt.
My points don’t seem accurate to me. How do I get help?
Please fill out the form below so that we can find your account(s). In some cases, customers can have multiple accounts which can be confusing. When filling out the form below please include all possible emails & phone numbers that you may have used while shopping at Hatch. This helps us to find duplicate accounts & will help us answer your question more efficiently. We will respond to you in a timely manner!