AddisonGOT QUESTIONS?
FAQs
Medical
Curbside Pick-Up is available for Medical Patients at our Addison location beginning at 9:30AM and ends at 8PM Monday through Saturday. On Sunday, curbside is available from 10:30AM to 5PM.
Please note that the state of Illinois has currently extended Curbside Pick-up through 1/31/23. We will keep you updated as to an extension as soon as we are notified.
HOURS FOR CURBSIDE
MON – SAT 9:30AM – 8:00PM
SUNDAY – 10:30AM – 5:00PM
Curbside Etiquette
1. Please have both Med card and valid I.D. ready for budtender to take. Upon arrival, please call the store (630-519-1300) or tap “I’m Here” on your order.
2. Please have cash in hand or if you paid via Aeropay, please make sure to let the budtender know.
3. Please allow at least 10 – 15 minutes for a budtender to be present, both before and during the curbside.
4. When the budtender has dropped off your product, they will confirm with you that your IDs and change are in the bag.
Curbside ends an hour before we close, and any remaining curbside orders will have to be picked up indoor as an online pickup order instead.
Any resident of the state of Illinois can apply who has one of more the program’s qualifying medical conditions and does not have any criminal felony drug convictions. Children under 18 are also eligible.
Effective January 1, 2015, the Compassionate Use of Medical Cannabis Pilot Program Act was amended to provide registration identification cards for qualifying patients under 18 years of age, enabling them access to medical cannabis-infused food products for treating or alleviating symptoms associated with one or more debilitating condition. Applicants under 18 years of age must obtain certification from a physician with whom they have a bona-fide relationship and from a reviewing physician. Additionally, parent/custodial parent or legal guardian of the qualifying patient under 18 years of age must serve as the caregiver for the patient. Please complete the “Application for a Designated Caregiver Registry Identification Card” on the Forms page of our website or the medical cannabis website and mail application materials to:
Illinois Department of Public Health Division of Medical Cannabis 535 W. Jefferson St. Springfield, IL 62761-0001 Required application materials:
Visit our instructions on How to Get a Card. Applicants should consider discussing medical cannabis with their physician prior to beginning an application. All applicants, except for veterans receiving care at a VA facility, must provide written certification from their physician for the use of medical cannabis.
Patients and caregivers may now submit medical cannabis registry applications online through a secure electronic application which can be found at: https://www.dph.illinois.gov/topics-services/prevention-wellness/medical-cannabis Persons unable to use the online application may mail application materials to: Illinois Department of Public Health Division of Medical Cannabis 535 W. Jefferson St Springfield, IL 62761-0001 Required application materials:
- Acquired Immunodeficiency Syndrome (AIDS)
- Agitation of Alzheimer’s Disease
- Amyotrophic Lateral Sclerosis (ALS)
- Arnold-Chiari Malformation and
Syringomelia - Cachexia/wasting Syndrome
- Cancer
- Causalgia
- Chronic Inflammartory Demyelinating
- Crohn’s disease
- CRPS (Complex Regional Pain
Syndrome Type II) - Dystonia
- Fibromyalgia (severe)
- Fibrous dysplasia
- Glaucoma
- Hepatitis C
- Human Immunodeficiency
Virus (HIV) - Hydrocephalus
- Interstitial Cystitis
- Lupus
- Multiple Sclerosis
- Muscular dystrophy
- Myasthenia Gravis
- Myoclonus
- Nail-Patella syndrome
- Neurofibromatosis
- Parkinson’s disease
- Polyneuropathy
- Post-concussion syndrome
- RSD (Complex Regional Pain
Syndromes Type II) - Residual limb pain
- Rheumatoid Arthritis (RA)
- Seizures, including those
characteristic of epilepsy - Sjogren’s Syndrome
- Spinal cord disease, including, but not limited to, arachnoiditis, Tarlov cysts, hydromyelia, syringomyelia
- Spinal cord injury
- Spinocerebellar Ataxia (SCA)
- Tourette’s Syndrome
- Traumatic Brain Injury (TBI)
Beginning January 1st through January 31st, and from July 1st through July 31st, Illinois residents may petition the Illinois Department of Public Health to add debilitating medical conditions or diseases to the Medical Cannabis Patient Registry Program. Petitions postmarked January 1 through January 31, and from July 1 through July 31 will be accepted for consideration. Petitions must be mailed with all required documents to the following address (petitions may not be submitted via e-mail):
Illinois Department of Public Health
Division of Medical Cannabis
535 W. Jefferson Street
Springfield, IL 62761-0001
The Petition form can be found at: The Petition to Add a Debilitating Medical Condition form with detailed instructions can be found on the medical cannabis program website.
A designated caregiver is a person who is selected by a qualifying patient as the person authorized on the qualifying patient’s behalf to obtain medical cannabis from a certified medical cannabis dispensary and to dispense and assist in the administration of medical cannabis. Caregivers must enroll in the program. A designated caregiver is issued a medical cannabis registry identification card that allows him/her to possess up to 2.5 ounces of medical cannabis on behalf of their patient. It is not legal for caregivers to consume, by any means, medical cannabis that has been dispensed on behalf of a registered qualifying patient. All necessary application forms may be submitted online or through the mail and can be found on the Forms page of our website and on the medical cannabis program website.
A qualifying patient who is a veteran and receiving medical care and treatment at a VA hospital must:
- Be an Illinois resident and provide two valid items proving residency.
- Have a qualifying debilitating medical condition.
- Provide a copy of his or her U.S. Department of Veterans Affairs official hospital medical records requested on VA Form 10-5345. If you have received care for your debilitating medical condition for more than 5 years at a VA facility, you must mark “OTHER” on VA Form 10-5345 under “INFORMATION REQUESTED” then specify that you are requesting information about the treatment of your debilitating medical condition for the most recent 12-month period. Under “PURPOSE(S) OR NEED FOR WHICH THE INFORMATION IS TO BE USED BY INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write “personal medical purposes.” Under “NAME AND ADDRESS OF ORGANIZATION, INDIVIDUAL OR TITLE OF INDIVIDUAL TO WHOM INFORMATION IS TO BE RELEASED” write your address. Once you receive your official medical records, you must submit the medical records with your application.
- Provide a copy of his or her DD214 or equivalent certified document indicating character and dates of service.
- Complete the fingerprint-based background check and not have been convicted of an excluded offense.
- Submit a non-refundable application fee with the signed Registry Identification Card Application to the Illinois Department of Public Health Division of Medical Cannabis.
No, health insurance will not cover any cost associated with medical cannabis.
Hatch’s brand new, state-of-the-art facility features an expansive 3,000 ft² showroom with the highest quality selection of medical marijuana products available in Illinois. Located in Addison, it is easily accessible for residents of Chicago and the surrounding suburbs. Our experienced staff will be happy to aid in your selection process and are always available for private, one-on-one consultations regarding your medical marijuana needs.
This is no longer a requirement. Medical shoppers can shop at any dispensary.
Hatch takes cash and AeroPay.
No, only Illinois-issued patient cards are valid.
https://www.dph.illinois.gov/topics-services/prevention-wellness/medical-cannabis
Illinois Department of Public Health Division of Medical Cannabis
535 W. Jefferson St.
Springfield, IL 62761-0001
Additional answers can be found online at https://www.dph.illinois.gov/topics-services/prevention-wellness/medical-cannabis
Calls about debilitating conditions can be directed to IDPH Medical Cannabis: 217-782-1230.
Qualifying Patients or Consumers may also send questions via email to: dph.debilitatingconditions@illinois.gov.
Get a Medical Card
Thank you for considering Hatch as your medical dispensary of choice! First-time medical patients get 25% off your entire first purchase with us. Discounts do not stack & restrictions may apply.
#1 See Your Doctor
#2 Apply Online
Create an account through the State of Illinois Medical Cannabis Pilot Program, submit your application including your certification form, and pay the associated fees. During this process, you will also need to designate your dispensary of choice. For more information on requirements & restrictions, visit: dph.illinois.gov.
In addition to the completed application, applicants will need to submit the following along with their application:
A. Non-refundable application fee payable by check or money order made out to the Illinois Department of Public Health. The fees for obtaining your medical cannabis card are:
- $100 for 1 year
- $200 for 2 years
- $250 for 3 years
B. 2” x 2” photograph taken in the last 30 days (shot on a plain, white or off-white backdrop in full color, directly facing the camera with a neutral facial expression & both eyes open, (we recommend you use a passport photo vendor to ensure the photograph meets these requirements.)
C. A completed copy of the Fingerprint Consent Form (fingerprints must be taken within 30 days of submitting an application), with the following supporting documents attached:
- Proof of age and identity (a color photocopy of either an Illinois Driver’s License, Illinois State ID, or the photograph page of a US passport
- Proof of Illinois residency: Proof of residency requires 2 documents that prove you live in Illinois
- Bank statements
- Utility bills
- A state ID
- A driver’s license
- A voter ID card
- Fingerprint receipt
- Benefit Verification Letter from the Social Security Administration or DD-214 (*only if applicable – this is for applicants who are applying with reduced fees)
Caregivers
A patient’s caregiver can register to get and transport cannabis to the registered patient. A caregiver must complete the entire caregiver application. They must send it with the $25 caregiver fee and all supporting documents, including:
- Photo
- Proof of residency
- Proof of age and identity
- Caregiver’s signature
- The caregiver application should be submitted with the patient’s application
This is general information relating to qualifying as a medical patient, for the specific qualifying process and criteria a prospective patient should contact the Illinois Department of Public Health Website
#3 Visit a Dispensary
On February 19, 2019, IDPH began issuing provisional (temporary) access registration cards to online applicants. After applying, you can access & print your provisional card within 24-48 hours. It’s recommended that you call your designated dispensary to verify your card is active before driving to the physical location.
Requirements:
- Be an Illinois resident & provide two proofs of residency.
- Get a physicians certification
- Complete the state’s online application & have access to medical cannabis within 24 hours.
Ready to apply for a medical cannabis card? Fill out the form below and we will provide you with all the information you’ll need!
Become a Patient Today!
Thank you for considering Hatch as your medical dispensary of choice! First-time medical patients get 25% off your entire first purchase with us. Discounts do not stack & restrictions may apply.
Looking to become a patient at Hatch? We’re excited that you’ll be taking this journey with us. We’ve laid out everything you’ll need to become a patient with us in the Make Hatch Your Dispensary section.
Lower Taxes
Our medical selection is taxed at a much lower rate than recreational. Saving you 15-30% on your purchase.
Larger Selection
Our medical cannabis selection is much more expansive and offers more variety & selection for our patients.
Preferred Entry
When you visit our dispensary, medical patients have preferred entry and can breeze past the line.
Lower Wait Times
To ensure you have a smooth & seamless experience, we have specialized checkout stations for medical patients.
Patient Forms
Submit your application for a Medical Cannabis Registry Card online to receive provisional access to a licensed dispensary within 24 hours! Qualifying patients can also submit paper applications, but will not receive a provisional (temporary) registry card.
Minors & Caregivers
The Parent and or Guardian of a qualifying minor will have to fill out the Minor Application Form and Caregiver Application Form. Minors will also need to acquire a Viewing Physician Written Consent Form, as well as the standard Health Care Professional Written Certification Form.
Patients with Terminal Illness
Anyone who has received a diagnosis of terminal illness with a prognosis of less than six months of life will have their application fee waived. The Terminal Illness Application Form must be completed and can be submitted online to the IDH online portal.
Veterans
If you are a veteran receiving care from a Veterans Affairs facility, you will not need a physician to sign any forms on your behalf. Go to the Release of Information office at your VA to request your medical records for the previous year, as well as your complete DD-214 to certify your dates of service and condition of discharge. Include all of these documents with your Qualifying Patient application and submit by mail.
For more information on receiving your medical records, please visit the Jesse Brown VA Medical Center website.
Questions?
If you have any questions about your application, please reach out to the Division of Medical Cannabis before sending it. You can reach them at 855-636-3688 or email them at DPH.MedicalCannabis@Illinois.gov.
Qualifying Conditions
Thank you for considering Hatch as your medical dispensary of choice! First-time medical patients get 25% off your entire first purchase with us. Discounts do not stack & restrictions may apply.
Do I qualify for medical cannabis?
- Autism
- Agitation Of Alzheimer’s Disease
- AIDS/HIV
- Amyotrophic lateral sclerosis (ALS)
- Anorexia Nervosa
- Arnold-Chiari Malformation
- Cancer
- Cachexia/wasting syndrome
- Causalgia
- Chronic Inflammatory Demyelinating Polyneuropathy
- Chronic pain
- Crohn’s disease
- CRPS (complex regional pain syndrome Type II)
- Ehlers-Danlos syndrome
- Fibrous Dysplasia
- Glaucoma
- Hepatitis C
- Hydrocephalus
- Hydromyelia
- Interstitial cystitis
- Irritable bowel syndrome
- Lupus
- Migraines
- Multiple Sclerosis
- Muscular Dystrophy
- Myasthenia Gravis
- Myoclonus
- Nail-patella syndrome
- Neuro-Bechet’s autoimmune disease
- Neurofibromatosis
- Neuropathy
- Osteoarthritis
- Parkinson’s disease
- Polycystic kidney disease (PKD)
- Post-Concussion Syndrome
- Post-Traumatic Stress Disorder (PTSD)
- Reflex sympathetic dystrophy
- Reflex sympathetic dystrophy
- Residual limb pain
- Rheumatoid arthritis
- Seizures (including those characteristic of Epilepsy)
- Severe fibromyalgia
- Sjogren’s syndrome
- Spinal cord disease (including but not limited to arachnoiditis)
- Spinal cord injury is damage to the nervous tissue of the spinal cord with objective neurological indication of intractable spasticity
- Spinocerebellar ataxia
- Superior canal dehiscence syndrome
- Syringomyelia
- Tarlov cysts
- Tourette’s syndrome
- Traumatic brain injury (TBI)
- Ulcerative colitis
There are a number of eligible conditions diagnosed from patient-reported symptoms, rather than clinical test results. These conditions afflict many people for decades before being diagnosed. Here are some reasons why you probably qualify for medical cannabis in Illinois, even if you don’t think you do.
In a recent study, it was found that cannabinoids could be used to aid patients who have found that other therapeutic measures have been insufficient in treating the symptoms of a chronic spinal cord injury.
Studies have shown that medical marijuana can help treat PTSD symptoms in even treatment-resistant cases. Cannabinoid receptors are located in various places throughout the body and brain, so both mental & physical symptoms can be altered or alleviated with medical marijuana treatment.
We want you to feel at home when you visit us. Here are a few things to make sure your visit is seamless & enjoyable!
We will need to verify your purchase if you place an online order for in-store pickup before you come to the dispensary.
We take cash and Aeropay. We have an on-site ATM with a $3 fee for your convenience. To ensure a smooth experience, please use the ATM before coming to the registers & checking out.
TAX BREAKDOWN
The big difference in what medical vs. recreational shoppers pay on cannabis products comes down to taxes.
Recreational shoppers pay between 25-40% in taxes, comprising of sales and excise taxes.
Medical Patients pay less than 2% and avoid the State Excise Tax altogether, as well as the majority of sales taxes.
Learn more about how you can get your medical card here!
Medical Taxes
Medical Patients pay less than 2% tax altogether on top of retail prices.
- Medical Patients in Cook, DuPage, Kane, Lake, McHenry, and Will counties pay an RTA (regional transportation authority) tax which is 0.75%.
- Medical Patients pay a State Medical Tax, which is 1%.
Recreational Taxes
Recreational customers pay between 25-40% taxes, comprising of the following sales and excise taxes…
All Recreational customers pay a State Excise tax that varies by product:
- Cannabis-infused products (Edibles, Vapes, Topicals, Tinctures) – 20% tax
- Cannabis w/THC level at or below 35% – (Most Flower & Pre-rolls) – 10% tax
- Cannabis w/THC level above 35% (Some Flower, most Concentrates) – 25% tax
Recreational customers in Wheeling pay an additional 14% in sales tax.
This includes State Tax (6.25%), RTA Tax (0.75%), Municipal Cannabis Tax (3%), County Cannabis Tax (3%), and CD1 Home Rule Tax (1%).
Recreational customers in Addison pay an additional 14.25% in sales tax.
This includes State Tax (6.25%), RTA Tax (0.75%), Municipal Cannabis Tax (3%), County Cannabis Tax (3%), and CD1 Home Rule Tax (1.25%).
Summary
In summation, Recreational shoppers in Addison pay between 24.25%-39.25% in taxes.
- Edibles, vapes, topicals, tinctures: 34.25%
- Most flower & pre-rolls: 24.25%
- Most concentrates, some flower: 39.25%
Shoppers in Wheeling pay between 24-39% in taxes.
- Edibles, vapes, topicals, tinctures: 34%
- Most flower & pre-rolls: 24%
- Most concentrates, some flower: 39%
***This information is subject to change at any time, based on local
If you’re a medical patient, please bring your state-issued medical cannabis card with you when you visit us.
If you’re a recreational customer, please bring your state ID, so you can purchase up to the in-state legal limit.
No weapons, open cannabis, used cannabis or photos & videos are allowed in the dispensary.
HIPAA Policy & Practices for HATCH Patients
HIPAA Policy/Practices Notification for Hatch Patients
Effective: August 1, 2021
Protecting the privacy of your health information is important. This Notice of Privacy Practices (“Notice”) describes how Mindful-Illinois DBA Hatch (“Company” or “us” or “we” or “our”) collects, stores, and uses protected health information, and your rights as required by the State of Illinois, consistent with the requirements of the Health Insurance Portability and Accountability Act (“HIPAA”) Privacy Rule.
If you have any questions about this notice or our privacy practices, please email us at Addison@Gohatch.com or call our Patient Support Line at (630) 519-1300, Monday-Friday from 10 a.m. to 7 p.m. Cst, excluding holidays. If you wish to obtain a direct copy of this notice at any time, please visit www.gohatch.com/hatch-hipaa-info
THIS NOTICE DESCRIBES HOW HEALTH INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION.
PLEASE REVIEW IT CAREFULLY.
Part 1
This notice describes the privacy practices of Hatch., Hatch affiliates, and Hatch employees. Hatch will share protected health information of patients as necessary to carry out treatment, payment, and health care operations as permitted by law. This notice is applicable to the dispensary medical patients at 1433 W Fullerton Ave, Addison IL 60101.
Part 2: Our Responsibilities
Hatch respects the privacy of your health information. Each time you visit us or order online, we may record your personal information, Protected Health Information as defined under HIPAA, and payment information (“Information”). These records may be kept on paper, electronically, or stored by other media. Hatch is required by law to:
- Maintain the privacy and security of your Information;
- Notify you following a breach of your unsecured Information as required by law;
- Provide this notice to you and describe the ways we may use and share your Information;
- Notify you of your rights regarding your Information;
- Follow the terms of this notice. We reserve the right to make changes to this notice at any time and to apply new privacy or security practices to health information we maintain. Our website will contain the most current version of our notice. You can request a paper copy of this notice by Calling (630) 519-1300, Monday-Friday from 10 a.m. to 7 p.m. CST, excluding holidays.
Part 3: Our Uses and Disclosures
This notice explains how Hatch may use and share your information to provide services, obtain payment for these services, and operate our business. This section also describes several other circumstances in which we may use and share your Information. We do not need your authorization to use or disclose your Information in the following circumstances.
- To provide information related to treatment, payment, and health care operations. For example, we can use your Information and share it with other professionals who are treating you. We can also use and share your Information to run our business, improve your care, and contact you when necessary. In addition, Hatch can use and share your Information to bill and get payment for our services when applicable, unless you pay directly and tell us not to share your information for payment purposes.
- To provide Information provided to caregivers or relatives, with an opportunity to object to the disclosure;
- To provide limited Information provided for the purposes of research, public health, product recalls, and other safety issues;
- As permitted or required by law, including disclosures to courts and other government agencies.
Part 4: Your Rights
We will not use or share your information for any reason other than those described in this notice without a written authorization signed by you or a person legally authorized to act on your behalf (an “Authorized Agent”). An authorization is a document that you sign that directs us to use or disclose specific information for a specific purpose.
Access to your information: You may access and receive a copy of the Information that we retain on your behalf. For information that we maintain electronically, you may request a copy in a reasonable electronic format, if readily producible. Requests for access must be made in writing and signed by you or an Authorized Agent.
Amend Certain Records: You can ask us to correct or amend Information that you think is incorrect or incomplete. To make this request you should, contact us with the request as described below. We may say “no” to your request, but we will tell you why in writing within 60 days.
Requests to Limit Disclosures: You may ask us not to use or share certain Information. We are not required to agree to your request and we may say “no” if it would affect your care. If you pay for our service or product out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations. We will say “yes” unless a law requires us to share that Information.
Receive Confidential Communications: You may ask us to contact you in a special way. You will need to ask us in writing. We will try to grant reasonable requests. To submit a request to receive, verify, or correct your Information, email us at Addison@gohatch.com or mail your request to 1433 W Fullerton ave Addison IL 60101. Only you or an Authorized Agent may make a request related to your Information.
Part 5: Breach Notification
A breach is an impermissible use or disclosure under the Privacy Rule that compromises the security or privacy of your Information. Our Responsibilities: You have the right to be notified in the event of a breach of your Information. If the privacy or security of your Information has been compromised, we will notify you promptly with the following information:
- A brief description of what happened;
- A description of the information involved in the breach;
- Recommended steps you can take to protect yourself from harm;
- What steps were taken to investigate the breach, mitigate harm, and prevent future breaches; and
- Contact procedures so you can obtain further information.
Your Responsibilities: In the event of a breach, you are to contact the Illinois Department of Financial and Professional Responsibility at FPR@medicalcannabis@illinois.gov and the Illinois Department of Public Health at DPH.medicalcannabis@illinois.gov.
Further Information and Complaints
If you would like more information about your privacy rights, file a complaint, are concerned that we have violated your privacy rights, disagree with a decision that we made about access to your protected health information, or would like further information about Hatch’s privacy policies, please email us at Addison@gohatch.com or contact Patient Support at (630) 519-1300, available Monday-Friday from 10 a.m. to 7 p.m. CST, excluding holidays. We will not take any action against you if you file a complaint with us or with a state agency.
