AddisonGOT QUESTIONS?
FAQs
Recreational
We want you to feel at home when you visit us. Here are a few things to make sure your visit is seamless & enjoyable!
We will need to verify your purchase if you place an online order for in-store pickup before you come to the dispensary.
We take cash and Aeropay. We have an on-site ATM with a $3 fee for your convenience. To ensure a smooth experience, please use the ATM before coming to the registers & checking out.
TAX BREAKDOWN
The big difference in what medical vs. recreational shoppers pay on cannabis products comes down to taxes.
Recreational shoppers pay between 25-40% in taxes, comprising of sales and excise taxes.
Medical Patients pay less than 2% and avoid the State Excise Tax altogether, as well as the majority of sales taxes.
Learn more about how you can get your medical card here!
Medical Taxes
Medical Patients pay less than 2% tax altogether on top of retail prices.
- Medical Patients in Cook, DuPage, Kane, Lake, McHenry, and Will counties pay an RTA (regional transportation authority) tax which is 0.75%.
- Medical Patients pay a State Medical Tax, which is 1%.
Recreational Taxes
Recreational customers pay between 25-40% taxes, comprising of the following sales and excise taxes…
All Recreational customers pay a State Excise tax that varies by product:
- Cannabis-infused products (Edibles, Vapes, Topicals, Tinctures) – 20% tax
- Cannabis w/THC level at or below 35% – (Most Flower & Pre-rolls) – 10% tax
- Cannabis w/THC level above 35% (Some Flower, most Concentrates) – 25% tax
Recreational customers in Wheeling pay an additional 14% in sales tax.
This includes State Tax (6.25%), RTA Tax (0.75%), Municipal Cannabis Tax (3%), County Cannabis Tax (3%), and CD1 Home Rule Tax (1%).
Recreational customers in Addison pay an additional 14.25% in sales tax.
This includes State Tax (6.25%), RTA Tax (0.75%), Municipal Cannabis Tax (3%), County Cannabis Tax (3%), and CD1 Home Rule Tax (1.25%).
Summary
In summation, Recreational shoppers in Addison pay between 24.25%-39.25% in taxes.
- Edibles, vapes, topicals, tinctures: 34.25%
- Most flower & pre-rolls: 24.25%
- Most concentrates, some flower: 39.25%
Shoppers in Wheeling pay between 24-39% in taxes.
- Edibles, vapes, topicals, tinctures: 34%
- Most flower & pre-rolls: 24%
- Most concentrates, some flower: 39%
***This information is subject to change at any time, based on local
If you’re a medical patient, please bring your state-issued medical cannabis card with you when you visit us.
If you’re a recreational customer, please bring your state ID, so you can purchase up to the in-state legal limit.
No weapons, open cannabis, used cannabis or photos & videos are allowed in the dispensary.
Hatch Rewards is our loyalty program, designed to thank our loyal guests and patients for choosing Hatch. Members earn points on every purchase and are able to redeem those points for discounts on future purchases. Members also receive a special Birthday Reward, and exclusive coupons and offers. Members that opt-in for text and/or email communication receive timely notifications of our sales, promotions, new product launches, and more.
- Seed Tier: This tier is free to join, and all recreational shoppers start out in Seed Tier. Seed members earn 1 point for every pre-tax, post-discount dollar spent at Hatch. Seed Tier members also receive a special Birthday Reward, and basic-level coupons and offers.
- Sprout Tier: Recreational shoppers leave Seed Tier and enter Sprout Tier once they’ve spent at least $500 within a calendar year. Sprout Tier members earn 1.5 points for every pre-tax, post-discount dollar spent at Hatch. (This is 50% faster earning than Seed Tier). Sprout Tier members also receive a special Birthday Reward, and exclusive coupons and offers.
- Flower Tier: Recreational shoppers leave Seed Tier and enter Flower Tier once they’ve spent at least $1200 annually within a calendar year. All Medical Patients are automatically entered into Flower Tier, regardless of spend. Flower Tier members earn 2 points for every pre-tax, post-discount dollar spent at Hatch (This is 100% faster earning than Seed Tier). Flower Tier members also receive a special Birthday Reward, and Top-Shelf coupons and offers.
“Annual” refers to total qualified spending between January 1st and December 31st of a calendar year. This takes into account total post-discount spend, INCLUDING tax.
Example: If you spent $1000 pre-tax within a calendar year and paid $200 in taxes, your annual spend is $1200.
When you qualify for a higher tier, you will keep your status until December 31st of the following year. Recreational shoppers will need to re-qualify every year to extend that status.
- For example, if you spend a total of $1201 at any point in 2022, you will enter Flower Tier and remain there through December 31st of 2023. In order to qualify for 2024, you will need to reach the same spend in 2023 or 2024.
Seed Tier members earn 1 point per 1 pre-tax and post-discount dollar spent.
Sprout Tier members earn 1.5 points per 1 pre-tax and post-discount dollar spent.
Flower Tier members earn 2 point per 1 pre-tax and post-discount dollar spent.
Once you’ve earned at least 200 points, you can start cashing in for rewards. 200 points can be used for $5 off your purchase, 400 points can be used for $10 off your purchase, and 1000 points can be used for $25 off your purchase.
When you log in, your current tier status will be displayed in your rewards wallet profile. You can find a badge for your tier status in the “badges earned” section, and you can find more details under the “your deals” section. If you are missing any of this information, please send us an email to customerfeedback@gohatch.com and we will attend to the issue as soon as possible.
To check your progress, please inquire with your budtender upon your next visit.
No, your points never expire.
Points are earned every time you shop and are calculated based on your total pre-tax and post-discount spend.
Yes, your points will be applied once you finalize the transaction in person.
Points can take up to 24 hours to appear in your profile. If your points have not arrived and it has been more than 24 hours, please tap the “click here” button underneath your current points balance in your profile and follow the prompt.
When a coupon appears in your wallet, simply let your budtender know that you’d like to use that coupon and they’ll apply it to your purchase.
On your birthday that you registered your account with, you will receive a notification via SMS and/or Email, and your Birthday Reward coupon will show up in your rewards wallet.
Your birthday reward will be valid for 7 days, starting on your birthday.
The birthday reward is your choice of: $10 off your next purchase, or a selection from our birthday treat menu. Your budtender can let you know of that day’s offering, or you can call ahead.
Please tap the “click here” button underneath your point balance displayed in your rewards wallet and follow the prompt.
Please email customerfeedback@gohatch.com for any account change requests.
In-Store: Please ask your budtender and they’ll sign you up on the spot. You will start earning points immediately.
Online: Please visit https://lab.alpineiq.com/join/c/1612/1605 to sign up right away.
No, a Hatch Rewards account is individual and non-transferable.
To redeem points, your budtender will ask you to confirm your phone number, and then they will be able to apply the reward towards that purchase.
Yes, you can use your points on a transaction regardless of other discount applications, unless otherwise specified.
To delete all of your data and remove yourself from Hatch Rewards, you can visit: https://lab.alpineiq.com/trackingPreferences/1612 at any time to access and delete your data from our system.
Please note that by doing so you will forfeit any existing points you have in your account. This removal is PERMANENT and you will not be able to re-join in the future. To opt out of emails or SMS but NOT leave the program, please see the next tab.
To opt-out of email messaging, please open up the most recent email from Hatch and scroll to the bottom of the message, where you will find an opt-out link.
To opt-out of SMS messaging, please go to your last correspondence and text STOP to opt out.
You will still be able to participate in Hatch Rewards, even if you opt-out of messaging.
Please text “JOIN” to 6182664392.
Once you’ve met the requirements and submitted your application online, you’ll be ready to go in less than 24 hours. You’ll get a temporary card via email, and your permanent card should arrive in 4 to 6 weeks.
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- Spinal cord injury is damage to the nervous tissue of the spinal cord with objective neurological indication of intractable spasticity
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Another way to qualify for a Medical Marijuana Card is by qualifying for the Opioid Alternative Pilot Plan (OAPP). Residents 21+ who have been prescribed or could have been prescribed opioid medications due to a medical condition may qualify for this plan. You can learn more about the OAPP here.
If you are being treated by the Veteran’s Administration and are a Veteran, you may also qualify for a card for the Medical Cannabis Patient Program (MCPP) without having to provide a written physician certification. Learn more about how you can get certified as a current VA patient here.
In Illinois, minors (under 18) with certain debilitating conditions may qualify for a Medical Marijuana Card.
If you are a family looking to get your qualifying minor registered for a Medical Cannabis Registry Card, you can find further resources here.
Patients with a terminal illness can be qualified to register at no charge. You can learn more about this process. here.
Once you’ve received your temporary or permanent card, you can now shop at any medical dispensary. Please make sure to bring your card and ID.
TAX BREAKDOWN
The big difference in what medical vs. recreational shoppers pay on cannabis products comes down to taxes.
Recreational shoppers pay between 25-40% in taxes, comprising of sales and excise taxes.
Medical Patients pay less than 2% and avoid the State Excise Tax altogether, as well as the majority of sales taxes.
Medical Taxes
Medical Patients pay less than 2% tax altogether on top of retail prices.
- Medical Patients in Cook, DuPage, Kane, Lake, McHenry, and Will counties pay an RTA (regional transportation authority) tax which is 0.75%.
- Medical Patients pay a State Medical Tax, which is 1%.
Recreational Taxes
Recreational customers pay between 25-40% taxes, comprising of sales and excise taxes.
Addison Total Recreational Tax: Recreational shoppers in Addison pay 14.25% in sales tax, as well as a state excise tax, totaling 24.25%-39.25% in taxes, depending on products purchased
Wheeling Total Recreational Tax: Recreational shoppers in Wheeling pay 14% sales tax, as well as a state excise tax, totaling between 24%-39% in taxes, depending on products purchased
All Recreational customers pay a State Excise tax that varies by product:
- Cannabis-infused products (Edibles, Vapes, Topicals, Tinctures) – 20% tax
- Cannabis w/THC level at or below 35% – (Most Flower & Pre-rolls) – 10% tax
- Cannabis w/THC level above 35% (Some Flower, most Concentrates) – 25% tax
Recreational customers in Wheeling pay an additional 14% in sales tax.
This includes State Tax (6.25%), RTA Tax (0.75%), Municipal Cannabis Tax (3%), County Cannabis Tax (3%), and CD1 Home Rule Tax (1%).
Recreational customers in Addison pay an additional 14.25% in sales tax.
This includes State Tax (6.25%), RTA Tax (0.75%), Municipal Cannabis Tax (3%), County Cannabis Tax (3%), and CD1 Home Rule Tax (1.25%).
***This information is subject to change at any time, based on local & state ordinance.
