Addison (Med)HOW IT WORKS
JanePay
- We partnered with AeroPay in order to provide the best customer experience possible. All you have to do is create an AeroPay account which links directly with your bank and takes less than a minute in most cases. See the video below for more info on how to make an account.
Sign Up For Free
- AeroPay is always free and never charges fees
- Make secure payments right from your phone
- Takes less than 3 minutes to sign up
JanePay FAQ's
I didn’t receive my passcode via text. What should I do?
Resend the code. If you don’t receive it, please contact support@aeropay.com.
My bank is not listed in Jane/AeroPay. What should I do?
Use the search bar – try variations of your bank’s name. If you have no luck, please contact support@aeropay.com.
Screen froze or network error. Did the payment go through?
Check your email for a receipt and/or check your activity log by tapping your initials in the top-right of Jane/AeroPay. If the payment is missing, please try again.
Can I link my debit/credit card to Jane/AeroPay?
No, AeroPay connects directly to your bank. This allows for higher security, faster transactions, and lower costs.
How secure is JanePay?
JanePay does not ask for any sensitive information (e.g. routing numbers & social security). The same bank link providers are used with other popular apps.
Is there a JanePay app to download?
No, users access JanePay directly from their browsers. No app download is required. You may bookmark your favorite merchant’s payment link and even save it to your home screen like a traditional app!
